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Frequently asked questions
Not sure I'll get the item. Did you send the real thing?
You can consider the reliability of the store from our Fanpag: koreabrands.
Are there wholesale prices?
If you want wholesale price products, inquire via Line: koreabrands to request to open the system for use.
Is the product new and genuine? Why is it cheap?
All products are products ordered from the company where the admin works. Admin is a sales representative employee. Passed product training Every product is 100% genuine and definitely new.
When will I get the item?
After notification of payment has been received The store will deliver products within 7-10 days. Products are delivered every Wednesday and Friday. The duration is as follows.
- Delivery cycle in Korea: Every day, Monday – Friday, receive products in 1-2 days, depending on the transportation in each delivery area.
- Delivery times from Korea (Delivery every Wednesday and Friday only)
- Delivery cycle in Thailand The store ships products out of Korea on Wednesday. Items will be delivered in Thailand next Wednesday.
- Delivery cycle in Thailand The store ships products out of Korea on Friday. Items will be delivered in Thailand next Friday.
- In the case of a public holiday Items will be shipped on the following business day.
After paying, why haven't I received the item yet?
Didn’t receive the product more than a day after the scheduled delivery date. Please notify the shop immediately for inspection. Line :koreabrands or E-mail : [email protected]